On-Site Professional Staff
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Our on-site management team is there for you every step of the way. Our teams are here for any questions that you may have, seven days a week.

Member events you wont want to miss
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At Haus, our goal is to give you an environment filled with inspiring spaces and member-focused events. We are certain that you will create life-long relationships and connections that will make them even more successful through Haus Social Clubs member interactions. The Haus Social Team plans monthly resident events that you won’t want to miss. These events range from curated food and drink tastings, member networking events, and much more . We will also keep our members connected to events going on at the university, as well as events happening around town so they don’t miss anything!

Individual Leases
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Individual leasing means peace of mind for you. Your financial responsibility is only for your space unlike many apartments or rental houses where a joint lease is signed. If a roommate moves out of Elara for any reason, you do not have to worry about having to cover their portion of rent. This is just another reason why Elara is your best option! 

What is included in the monthly installment?
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Haus rent includes: Internet, water, sewer, trash, recycling, appliances, Haus Social Club membership, Haus Health Club, access to all amenities, and a team dedicated to making this the best apartment you’ve ever lived in.

What does it mean to have an individual lease?
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Individual leasing means that each person is only responsible for their portion of the common areas and their bedroom. If your roommate ends up not coming back for the remainder of their term, you’re not responsible for their payment.

Do you have a roommate matching system?
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Yes, we offer a roommate matching system. If you don’t have anyone in mind that you would like to live with, let us match you up with someone! There is a Roommate Matching Sheet that you will fill out to let us know more about what you’re looking for in a roommate. Then, we spend weeks in the summer figuring out the best match for you based on that information.

When is my installment due?
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You have three installment payment options to pay the entire amount due under the lease – one installment, two installments, or twelve installments.  If you choose to pay a single installment for the entire amount, that single installment is due August 1.  If you choose to pay in two semester installments, those installments are due August 1 and January 1.  If you choose to pay in twelve installments, the first installment is due on August 1 and the remaining eleven installments are due on the 1st of the next eleven months.  Please note that these are all installment payment options and not monthly rent.

How do I pay my installment?
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We accept payment via check, money order, or through the online system. 

What if I need maintenance in my apartment?
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If you need maintenance, simply go to your resident portal on our website and fill out a maintenance request. You can also call or stop by the front desk. If it is an emergency, please notify the front office immediately.

How do I receive mail and packages?
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Your mail will be delivered to your apartment’s private mailbox. Packages will be delivered to our 24/7 electronic package system. Each time you receive a package, you’ll get a text message with instructions to pick up your package, even after our offices close.